Question 1The keyboard of a computer consists of ....... rows.A.fiveB.fourC.sixD.threeE.two.Objective Show full explanation
Question 2The following are rewards for punctuality and regularity exceptA.goodwillB.high patronageC.increase in lossesD.increase in turnoverE.reduction in damages. Objective Show full explanation
Question 3A good example of a small office is .......A.banking hallB.conference hallC.principal's officeD.stadiumE.staff room. Objective Show full explanation
Question 4Which of the following is a purchases document?A.CatalogueB.InvoiceC.OrderD.QuotationE.Receipt.Objective Show full explanation
Question 5The buying of right quality and quantity of raw materials are duties of ....... manager.A.administrativeB.productionC.purchasingD.salesE.transport.Objective Show full explanation
Question 6The third letter on the right hand side of home keys of a computer is .......A.dB.fC.iD.jE.k.Objective Show full explanation
Question 7In a correct sitting posture, fingers are to be kept on ....... keys.A.cursorB.functionC.homeD.specialE.numeric.Objective Show full explanation
Question 8A similarity between typewriter and computer keyboards is .......A.carriageB.delete keyC.paper ballD.ribbonE.space bar.Objective Show full explanation
Question 9Office can best be defined as a place where ....... activities are carried out.A.ceremonialB.clearingC.clericalD.recreationalE.sporting.Objective Show full explanation
Question 10The part of a computer that consists of letters A and Z is called .......A.alphabeticB.arrowC.functionD.numericE.special. Objective Show full explanation
Question 11The art of producing electronic or printed characters by manipulating fingers on the machine is called .......A.computerizingB.keyboardingC.phrasingD.programmingE.rebranding.Objective Show full explanation
Question 12Which of the following documents is used to answer a specific request made by the buyer?A.Delivery noteB.InvoiceC.Letter of enquiryD.Price listE.QuotationObjective Show full explanation
Question 13Which of the following is a characteristics of memorandum?A.Complimentary closeB.Inside addressC.NameD.Origin and destinationE.Salutation.Objective Show full explanation
Question 14Numeric keys are found at the ....... row of the keyboard.A.fifthB.firstC.fourthD.secondE.third.Objective Show full explanation
Question 15Employees' welfare and related matters are handled by ....... manager.A.marketingB.personnelC.productionD.purchasingE.sales.Objective Show full explanation
Question 16How many typing spaces should be given for indented paragraphs?A.1B.2C.3D.4E.5.Objective Show full explanation
Question 17Which key is used for creating gap while typing?A.ControlB.CursorC.DeleteD.NumericE.Space bar.Objective Show full explanation
Question 18An officer that welcomes visitors to the organisation is referred to as .......A.accountantB.clerkC.managerD.receptionistE.typist.Objective Show full explanation
Question 19Office equipment that is used for making holes on a document is called .......A.computerB.duplicatorC.perforatorD.shredderE.typewriter.Objective Show full explanation
Question 20The uppermost part of the computer keyboard contains ....... keys.A.alphaeticB.arrowC.controlD.functionE.numeric.Objective Show full explanation
Question 21A manuscript correction sign 'caps' means change to .......A.italicsB.numberC.small letterD.symbolE.uppercaseObjective Show full explanation
Question 22The correction sign 'trs' on the manuscript meansA.change orderB.closed upC.deleteD.insert commaE.insert space.Objective Show full explanation
Question 23Which of the following is not quality of a receptionist?A.ConfidentialityB.FluencyC.NegligenceD.PolitenessE.Punctuality.Objective Show full explanation
Question 24E-mail can be sent by .......A.electronic formB.handC.signD.symbolE.writing letter on paper.Objective Show full explanation
Question 25The format of a memorandum contains the following exceptA.dateB.fromC.referenceD.salutationE.subject.Objective Show full explanation
Question 26The methods of performing official duties called office .......A.informationB.organisationC.practiceD.procedureE.technique.Objective Show full explanation
Question 27The incoming and outgoing mails in an organisation is called office .......A.correspondenceB.designC.memorandumD.procedureE.structure.Objective Show full explanation
Question 28A document that serves as evidence of payment is called .......A.bankdraftB.bin cardC.chequeD.proforma invoiceE.receipt.Objective Show full explanation
Question 29A page can be justified using Ctrl + .......A.BB.JC.ND.SE.X.Objective Show full explanation
Question 30A place designed for handling of all office correspondence in an organisation is called .......A.boardB.coldC.labourD.mailE.rest.Objective Show full explanation
Question 31Which if the following documents is sent to a customer alongside the goods dispatched?A.Credit noteB.Delivery noteC.InvoiceD.QuotationE.Receipt.Objective Show full explanation
Question 32The second letter on the left and side of home keys is .......A.aB.dC.fD.kE.s.Objective Show full explanation
Question 33Which of the following items is not used for taking care of a computer?A.Engine oilB.Methylated spiritC.Non-ship matD.Soft dusterE.Stiff bristled brush.Objective Show full explanation
Question 34How many alphabets are found on a computer keyboard?A.18B.20C.22D.24E.26.Objective Show full explanation
Question 35Basic computer service keys are ....... keys.A.cursorB.functionC.homeD.numericE.special.Objective Show full explanation
Question 36To center a text, Ctrl + ....... is used as short cut.A.BB.CC.ED.FE.V.Objective Show full explanation
Question 37A typist normally gives ....... space after using question mark.A.1B.2C.3D.4E.5.Objective Show full explanation
Question 38Which of the following signs will be used to insert space?A.#B.=C....D.$E.0.Objective Show full explanation
Question 39A brief information on what a business letter is all about is .......A.complimentary close b. referenceB.salutationC.subject headingD.the body.Objective Show full explanation
Question 40Tabulation can be created using rows and .......A.anglesB.boxesC.cellsD.columnsE.squares.Objective Show full explanation
Question 41A summarized record of information relating to all mails received by an organisation is called ....... book.A.dispatchB.inwardC.outwardD.postageE.visitor's.Objective Show full explanation
Question 42The first place to welcome a visitor to an organisation is called ...... office.A.accountB.administrativeC.director'sD.receptionE.registrar's.Objective Show full explanation
Question 43The following are functions of an office except ....... information.A.arrangingB.givingC.processingD.storingE.zapping.Objective Show full explanation
Question 44Yours faithfully is part of ....... of a business letter.A.addressB.complimentary closeC.dateD.salutationE.subject heading.Objective Show full explanation
Question 45Computer can be taken care of by the following exceptA.cleaning the computer before useB.closing all documents, files and programs before shutting down.C.covering the computer when not in use.D.inviting an expert to service the computer alwaysE.leaving all files and folders om when shutting down the computer.Objective Show full explanation
Question 46The right alignment of a text can be done with the use of Ctrl .......A.LB.OC.RD.SE.X.Objective Show full explanation
Question 47The following are examples of procedures for making payment exceptA.bankdraftB.bank transferC.cashD.chequeE.imprest system.Objective Show full explanation
Question 48The two basic type of office are small and .......A.closedB.largeC.longD.mediumE.open.Objective Show full explanation
Question 49A place where raw materials spare parts and finished goods are kept pending the time they are needed is called .......A.bankB.drumC.folderD.officeE.store.Objective Show full explanation